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Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice

All notices from PrimoHealth to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to PrimoHealth shall be made by e-mail, sent to the address we provide on our Web site. Delivery shall be deemed to have been made by You to PrimoHealth five (5) days after the date sent.


All content appearing on this Web site is the property of:


Copyright © 2009-2013 PrimoHealth. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2013 PrimoHealth. All rights reserved.


All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by PrimoHealth. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of PrimoHealth or any third party, except as expressly granted herein.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. PrimoHealth and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if PrimoHealth believes that customer conduct violates applicable law or is harmful to the interests of PrimoHealth and its subsidiaries.

Privacy Policy

Our commitment to your privacy is absolute. At no time will we “share” any of your information, including your email address and credit card information, with anyone else. Period. You can order from us privately, safely and conveniently. We never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.

Shipping & Delivery

At this time, PrimoHealth ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.   IF YOU ARE IN CANADA AND WOULD LIKE TO ORDER, PLEASE CALL (505) 243-7458 TO OBTAIN SHIPPING COSTS.

The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. We make every effort to ship products in a timely fashion and to charge fair and reasonable shipping costs.

Sales Tax

PrimoHealth charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Because we are located in New Mexico, we charge state sales tax on all orders made in New Mexico.

Return Policy

Please e-mail us before you return anything to us. State your reason for wanting to return the item and we will e-mail you back.

If you have ordered the wrong item, you can return it, unopened, within 30 days of purchase. Be sure to include your original invoice from PrimoHealth in the box and state which product you would like sent in exchange. If the product you want in exchange costs more than your original product, there will be charges; also shipping charges.

Unopened items that were damaged during shipping may be returned for exchange or refund. We absolutely cannot accept any returns of items that have been opened, unless the contents are spoiled. Be sure and e-mail us first at info@primohealth.com. If you prefer, you may call us at (505) 243-7458.

Store Hours

Customer service is available – see Contact Us. We would prefer that you e-mail us – info@primohealth.com – but if you prefer to call, please call (505) 243-7458 from Monday through Friday, 8:00 AM to 5:00 PM, Mountain Standard Time. We are located in Albuquerque, New Mexico.


We do not accept C.O.D. orders and we do not take International Orders at this time. If you prefer to pay for your order with a Money Order, please e-mail us ( info@primohealth.com ) and we will e-mail you back as to how to do that. PrimoHealth is in Albuquerque, New Mexico. We charge tax on all orders shipped to our fellow New Mexicans. CONTACT INFORMATION: info@primohealth.com (505) 243-7458